Let me first start by stating, I have always enjoyed shopping at my local Walgreens stores for their abundance of products, cleanliness ,awesome deals and great customer service. Sadly, today was NOT one of my typical pleasant encounters!
Terrible customer service by far at the Laplata Md location !
There was a dicrepency with my purchase and use of a manufacturer’s coupon which I was told I couldn’t use on a sale item ( why not ?? Please explain ??? ) - cashier was rude when I asked to speak with a manager stating “she’s going to tell you he same thing “ .
The manager Glenn , never came to the front of the store to address my concern , instead I was told by the cashier that I could go try to find her in the photo depart ( unprofessional).
Manager was dismissive and discourteous! No regards to even listing to my concern . Instead she gave me her name and suggested I just contact corporate ( passive angressive and patronizing) . Needless to say I left the store frustrated and upset !
Went to the Walgreens in Waldorf and was greeted immediately upon entrance of the store. I attempted the exact same transaction without any problems whatsoever!
Will not be visiting the Laplata location ever again !!!
All USA
Let me first start by stating, I have always enjoyed shopping at my local Walgreens stores for their abundance of products, cleanliness ,awesome deals and great customer service. Sadly, today was NOT one of my typical pleasant encounters! Terrible customer service by far at the Laplata Md location ! There was a dicrepency with my purchase and use of a manufacturer’s coupon which I was told I couldn’t use on a sale item ( why not ?? Please explain ??? ) - cashier was rude when I asked to speak with a manager stating “she’s going to tell you he same thing “ . The manager Glenn , never came to the front of the store to address my concern , instead I was told by the cashier that I could go try to find her in the photo depart ( unprofessional). Manager was dismissive and discourteous! No regards to even listing to my concern . Instead she gave me her name and suggested I just contact corporate ( passive angressive and patronizing) . Needless to say I left the store frustrated and upset ! Went to the Walgreens in Waldorf and was greeted immediately upon entrance of the store. I attempted the exact same transaction without any problems whatsoever! Will not be visiting the Laplata location ever again !!!