I recently was on vacation and forgot my train case, so I went to Ulta in desperate need of makeup. Upon entering I was promptly greeted even though it was a very busy day. The store was huge and I was in a slight rush. An associate saw me and asked how she could help. She told me her name was Ericka and asked what I needed. I told her my extremely specific list and she and I got right to it. Within minutes I had everything I came in for! While walking me to the cash wrap, she mentioned they were having a sale on hair tools and products. I had a few minutes to spare, due to Ericka’s excellent customer service, so I asked her to show me where the flat irons were. She was so kind and patient with me the whole time, I felt like I was spending time with one of my girl friends! I spent a little more than I planned on, but got so much great stuff, it was worth it! I guess I’m glad I forgot my makeup after all!
All USA
I recently was on vacation and forgot my train case, so I went to Ulta in desperate need of makeup. Upon entering I was promptly greeted even though it was a very busy day. The store was huge and I was in a slight rush. An associate saw me and asked how she could help. She told me her name was Ericka and asked what I needed. I told her my extremely specific list and she and I got right to it. Within minutes I had everything I came in for! While walking me to the cash wrap, she mentioned they were having a sale on hair tools and products. I had a few minutes to spare, due to Ericka’s excellent customer service, so I asked her to show me where the flat irons were. She was so kind and patient with me the whole time, I felt like I was spending time with one of my girl friends! I spent a little more than I planned on, but got so much great stuff, it was worth it! I guess I’m glad I forgot my makeup after all!