Two Men and a Truck

We have used Two Men and a Truck before and while there was damage to our furniture and the movers we received were on their phones the ENTIRE time, it overall worked out ok. This time my husband warned, and asked the movers repeatedly, to remove the feet of our leather couch, like they had the previous time, in order to get it out and into our new house. The movers barely tried to remove the feet, claiming the screws were stripped (they had only been removed the previous time we moved, yes with Two Men and a Truck). The movers were able to get the couch out of our apartment but when moving it into our new home, they completely dented the door and put a whole in our wall. We went with the basic insurance plan so got very little back (I guess that doesn't cover when the movers don't listen at ALL). Worst part is, we didn't report damage to another piece because apparently Two Men are cracking down and would've fired the guy. We will NEVER use them again and would NOT recommend. My husband helped them the entire time, and if they would've just listened, it would've been a seamless move. We're still in the process of fixing the damage from both moves, done by Two Men and a Truck.