Shell

5501 Falls Road, Baltimore
Website: valuedaysfuel.com
Phone: +1 410-532-2090

Categories: Atm  Establishment  Finance 

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Reviews

1
Mar 09, 2018

Adaeze Aniagu

I got here about 10:15...the guy changing the oil tells me it should take 20-25 mins...then they didn't have the right filter in their shop...he's other coworker was already at the auto zone store so he tells me it'll be another 20 mins if you can wait so he'll bring the filter or i can just clean the one you have...i said I'll wait 20mins...then 10 mins later he makes a phone call and tells me it's going to be additional 10bucks...so i said why? You weren't going to charge me anything if you had it in your store...he gives me the phone to talk to Amir who tells me "oh its a very special kind of filter I'm looking at it in my hand and it's $15"...i said okay you'll be here in 10mins right?...guess what? An hour later and he's still not here...forget this place...very dishonest people here. Update to this review: My husband went here to get an oil change a week before I did. He subsequently found his car was leaking oil. It turns out that they did not put his oil filter back in properly. This caused his car to leak oil for weeks before he noticed the leak and fixed it himself. Also, at the time my of my oil change I was told by the technician that I needed to change my brake pads and rotors. I had my husband do the job himself because they quoted me over $400 at the Shell station. My husband changed the brake pads and the rotors were fine. He did the entire job for under $60 Everything taken into account, this is a terrible place to get work done on your car, even a simple oil change. They did a shoddy job on both my and my husband oil change, they lied to me about my filter cap and also my brakes. Consider going to another spot.


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