I always have a great experience when I go here, which is at least once a month for dog food. They carry a premium brand of dog food that grocery stores and other pet stores do not have that my dogs' breeder recommended. If they do not have it in stock, they will order it. They carry dog toys that can stand up to a GSD's hard mouth and last more than a few weeks. When I brought home a new puppy earlier this year they welcomed him at the store, sent home extra treats and sent us a card in the mail. I wont go anywhere else for my animals.
I have shopped this store many times in the last few years. They seem to be knowledgeable about what they sell and are able to give educated opinions. Their prices are in line with the higher quality products they carry. I love their self-service dog bathing area and have taken my large dog there several times to make use of the facilities. So much easier on my back!