Pangea Oaks Apartments

Where do I start!!! Been here about a year now, 2 months into me living here intercom stopped working and I put in numerous tickets to have it fixed, still nothing!!!! I have to stick my head out the widow to see who is ringing my bell and most times it's someone for a neighbor because the bells are not labeled!!!! Heat in living room doesn't work either, numerous tickets, still not fixed!!! What's the point of submitting tickets if it's not going to be fixed. When I did need minor things fixed the only way it got done is if I went into the office and Bobby helped me. He seems to be the only one that cares about the tenants based off my interactions with him and from seeing with my own eyes whether I'm the office or on the property grounds. Every time I went to the office to pay rent I was always getting outrageous amounts and they would bring up amounts from previous months (because they didn't know how to ready screen correctly). They need to hire people who know what the hell they doing!!!! The only person who seemed to take their time with you and explained anything to you for you to understand was BOBBY!!! In the beginning I thought this was a great place to live but I'm starting to see otherwise. And the way I've seen that lady from the 2912 office treat people, tenants and some employees is rude and ridiculous!! Pangea needs to do better!