Run far, far away from this dentist office and the dysfunctional office staff. My husband and I both received the worst treatment we have ever experienced from a medical organization - most particularly, from the Office Manager Lily Rodriguez. From miscommunications about canceled and changed appointments, to a lack of ANY notification of the office moving its location, and a complete lack of notification (either by mail or phone) of change of insurance acceptance, dealing with this office was a nightmare. Dr. Delaney may be a very nice man, and I'm sure he is a competent dentist, however he will continue to lose business based on the complete disorganization and total lack of customer service provided by his office staff. I would have communicated these issues to Dr. Delaney during my last (and most certainly, final) appointment, however, he failed to show up to my 6 month check up. Do not, I repeat, DO NOT give him any more business until he completely changes office staff or your wallet and nerves will pay the price.
Run far, far away from this dentist office and the dysfunctional office staff. My husband and I both received the worst treatment we have ever experienced from a medical organization - most particularly, from the Office Manager Lily Rodriguez. From miscommunications about canceled and changed appointments, to a lack of ANY notification of the office moving its location, and a complete lack of notification (either by mail or phone) of change of insurance acceptance, dealing with this office was a nightmare. Dr. Delaney may be a very nice man, and I'm sure he is a competent dentist, however he will continue to lose business based on the complete disorganization and total lack of customer service provided by his office staff. I would have communicated these issues to Dr. Delaney during my last (and most certainly, final) appointment, however, he failed to show up to my 6 month check up. Do not, I repeat, DO NOT give him any more business until he completely changes office staff or your wallet and nerves will pay the price.