Contrary to a lot of people I find the pharmacy techs to be very efficient and very helpful. I understand the pharmacy business and a lot of times problems with insurance is not the fault of the tech but rather the fault of the insurance company themselves. They are a business like any other with the ultimate goal of maximizing profit. If they can find a reason to delay or reject a claim it can put more money on their bottom line. The pharmacy technician is the one caught in the middle between the patient and the insurer.
A little bit of patience and understanding can help to resolve most issues with a minimal amount of inconvenience.
All USA
Contrary to a lot of people I find the pharmacy techs to be very efficient and very helpful. I understand the pharmacy business and a lot of times problems with insurance is not the fault of the tech but rather the fault of the insurance company themselves. They are a business like any other with the ultimate goal of maximizing profit. If they can find a reason to delay or reject a claim it can put more money on their bottom line. The pharmacy technician is the one caught in the middle between the patient and the insurer. A little bit of patience and understanding can help to resolve most issues with a minimal amount of inconvenience.