Horrible. I'd been working in the area this week and coming in here every night for four days. Ordering the same thing, a bacon cheese burger add lettuce and tomato.They charged me extra for lettuce and tomato (things that go bad and disposed of daily). That is wrong on corporate Burger Kings behalf. I hope you guys up there are reading this.
I wasn't told that I'd been being charged for the extras all week until today. Then when asked the young lady at the counter got an attitude with me. The manager had to tell her to relax her attitude.
What got me next was a customer ordered while I was sitting there eating. The customer ordered his food and after ordering casually asked did he ask to "add cheese", in which the manager says "No, but I'll tell them in the back". He then gives the customer "free cheese" on his sandwich and then looks me right in the eyes. That was wrong in so many ways on his part and was very unprofessional. I'm upset most of all because I paid for lettuce and tomato and watched a customer get free cheese on the side. Could this had been because the customer was a little older and dressed better than me? I guess we'll never know. Maybe someone out there knows...
All USA
Horrible. I'd been working in the area this week and coming in here every night for four days. Ordering the same thing, a bacon cheese burger add lettuce and tomato.They charged me extra for lettuce and tomato (things that go bad and disposed of daily). That is wrong on corporate Burger Kings behalf. I hope you guys up there are reading this. I wasn't told that I'd been being charged for the extras all week until today. Then when asked the young lady at the counter got an attitude with me. The manager had to tell her to relax her attitude. What got me next was a customer ordered while I was sitting there eating. The customer ordered his food and after ordering casually asked did he ask to "add cheese", in which the manager says "No, but I'll tell them in the back". He then gives the customer "free cheese" on his sandwich and then looks me right in the eyes. That was wrong in so many ways on his part and was very unprofessional. I'm upset most of all because I paid for lettuce and tomato and watched a customer get free cheese on the side. Could this had been because the customer was a little older and dressed better than me? I guess we'll never know. Maybe someone out there knows...