Bel Air Veterinary Hospital

*I had to put a star to post but if I had to pick I would have put zero* Took my two dogs to get their nails cut today 5/17/2018. I have a little wiener dog and a pit. My wiener dog every time he goes to the vet he screams and yells because of his excitement. I think in his chart it’s listed as him being a screamer or yelper or something to that meaning. Well he started yelling and crying and yes it gets loud so they stuck us in a room that was hot, no a/c and smelled of nasty dog. The lady said they need to hear phone so I agreed and said this was never done to us before. Sitting in there for over 10 minutes I go out and tell the one girl at the desk (not on phone) that I will be outside. You could tell that the lady was wanting to be as rude as possible but dialed it down to a point where it was only moderately rude. Their website says they treat pets as if it was their own. My pets nor myself was treated at that standard. Also coming to the door she asked me to settle up and made a comment wow it’s hot out here and I wish I would’ve said something like “ It’s nothing compared to the room you stuck me and my dogs in”. Also there was a lady looking for a new vet and she saw and heard how we were treated and was disgusted. She will surely not be going there. Also there is two veterierans that stereotype my pit. This place will never be the same like when Dr. Cook was there. We probably would have been treated better if our bill was 300-400 dollars like usual.