I want to praise 1st Service for coming to my rescue after an HVAC repairman removed an essential part from my air handler leaving it vulnerable to the elements, and never returned to complete the job. After waiting over two weeks for that person to return and lots of dodged phone calls, I contacted 1st Service for help. They promptly sent out a technician to diagnose the situation, ordered the part, and within two days my HVAC was repaired. Both Alan and Teal the technicians who performed the diagnosis and repair were very profession, knowledgeable, and just really great guys. After hearing about my hardship, the owner gave me a discount on the repair. This is one classy company and I highly recommend them to everyone who wants a professional and honest company.
I called to inquire about some window a/c unit cleaning and the woman that answered the phone was very unprofessional. She answered the phone with just "Hello" and then was very short in her response.